BamBets Terms of Use
Last Updated: April 14, 2026
Welcome to BamBets. By accessing or using this Site and any of its services, including our software and sweepstakes promotions and games, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, do not use the Site.
PLEASE TAKE THE TIME TO READ THESE TERMS CAREFULLY AND IN THEIR ENTIRETY. BY ACCEPTING THESE TERMS, YOU REPRESENT AND WE ARE RELYING ON YOUR REPRESENTATION THAT YOU HAVE DONE SO. IF YOU LIVE IN ANY OF THE EXCLUDED TERRITORIES IDENTIFIED BELOW, DO NOT PROCEED ANY FURTHER AS YOU ARE NOT ELIGIBLE TO ACCESS OR USE THE PLATFORM, CREATE A CUSTOMER ACCOUNT, PLAY THE GAMES, OR INTERACT WITH BAMBETS IN ANY OTHER WAY.
By checking the box for acceptance during the registration process, accessing or using our Platform, creating a Customer Account, and/or accessing the Games, you confirm that you have read and agree to be bound by these Terms, which includes our Privacy Policy and other game-specific or promotion-specific terms relevant to your Participation. If you do not agree with any provision of these Terms or any other linked policy, rules, or terms, you may not access or use the Platform, create a Customer Account, or play any Game.
We may update these Terms periodically at our discretion. By continuing to access our Platform, your Customer Account, and/or our Games you are deemed to have read and to be bound by any such updates. If you do not wish to be bound by these Terms, any updated Terms, or any other linked policy, rules, or terms, you may not continue to access the Platform or any of the Games (including the website and any associated apps). We will note the most recent date of these Terms at the top of this page.
1. BAMBETS STATEMENT
1.1 Excluded Territories
The following are "Excluded Territories":
(a) Any country other than the continental United States of America and Hawaii ("US");
(b) Within the US, the following States are excluded:
(i) California
(ii) Connecticut
(iii) Idaho
(iv) Louisiana
(v) Michigan
(vi) Montana
(vii) Nevada
(viii) New Jersey
(ix) New York
(x) Washington
(xi) West Virginia
(xii) Any other states or jurisdictions which, under the laws applicable to you, are legally precluded from playing the Games offered on the Platform, and any other jurisdiction BamBets excludes, in its sole discretion, from time to time.
1.2 Representations and Warranties Regarding Excluded Territories
BY ACCEPTING THESE TERMS, ACCESSING OR USING THE PLATFORM, CREATING A CUSTOMER ACCOUNT, AND/OR PLAYING THE GAMES, YOU SPECIFICALLY REPRESENT TO US THAT YOU DO NOT LIVE IN ANY OF THE EXCLUDED TERRITORIES. WE ARE SPECIFICALLY RELYING ON SUCH REPRESENTATIONS IN PROVIDING YOU ACCESS TO THE PLATFORM, CUSTOMER ACCOUNT, AND GAMES. IF YOU RESIDE IN ANY OF THE EXCLUDED TERRITORIES AND NONETHELESS CHECK THE BOX FOR ACCEPTANCE OF THESE TERMS, ACCESS OR USE THE PLATFORM, CREATE A CUSTOMER ACCOUNT, AND/OR PLAY THE GAMES DESPITE OUR EFFORTS TO PREVENT YOU FROM DOING SO, WE CONSIDER YOUR ACTIONS TO BE A MATERIAL MISREPRESENTATION TO US, A FRAUDULENT INDUCEMENT OF OUR SERVICES, AND A VIOLATION OF THESE TERMS, AND WE RESERVE ALL RIGHTS TO TAKE APPROPRIATE ACTION AGAINST YOU.
1.3 No Purchase Necessary
NO PURCHASE OR PAYMENT IS NECESSARY TO PARTICIPATE OR PLAY THE GAMES. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING.
1.4 No Real Money Gambling
THE PLATFORM AND GAMES DO NOT OFFER REAL MONEY GAMBLING, AND NO ACTUAL MONEY IS REQUIRED TO PLAY.
1.5 Geographic Eligibility
ONLY CUSTOMERS IN THE CONTINENTAL UNITED STATES AND HAWAII (EXCEPT FOR THE EXCLUDED TERRITORIES) ARE ELIGIBLE TO ACCESS AND USE THE PLATFORM, CREATE A CUSTOMER ACCOUNT, AND PLAY THE GAMES.
1.6 Dispute Resolution Notice
PLEASE BE AWARE THAT THESE TERMS INCLUDE DISPUTE RESOLUTION PROVISIONS, INCLUDING A PROVISION WAIVING YOUR RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME PURSUANT TO SECTION 26.
2. DEFINITIONS
In these Terms, the following capitalized terms have the meanings set out below:
(a) "BamCash" means sweepstakes entries that can be used to participate in Promotional Play and, if won through Promotional Play, may be redeemed for Prizes.
(b) "Collective Action" means any claim, action, or proceeding asserted or pursued as a class action, group action, collective action, joint action, coordinated action, consolidated action, mass action, or in any other representative or private attorney general capacity, whether in arbitration, court, or any other venue.
(c) "Content" means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other material used, displayed, or available as part of the Games and Platform.
(d) "Customer Account" means an account held by a Registered Customer.
(e) "Fraudulent Conduct" means any of the conduct described in Section 16.
(f) "Game" means any one or more game(s) available on the Platform in either Standard Play or Promotional Play. We reserve the right to add and remove Games from the Platform at our sole discretion.
(g) "Gold Coin" means the virtual social gameplay currency which enables you to play Standard Play Games. Gold Coins have no monetary value and cannot under any circumstance be redeemed for Prizes.
(h) "KYC Verification" means the identity and document verification process conducted by Veriff, our third-party identity verification provider, and any successor provider we designate.
(i) "Participate," "Participating," or "Participation" means playing any Games or using our Platform in any manner whatsoever.
(j) "Payment Administration Agent" means any payments facilitator and/or the service provided through any related body corporate, affiliate, or third party we appoint to act as our agent, which may include Midsource.io or any successor payment processor.
(k) "Payment Medium" means any financial or bank account used to purchase Gold Coins.
(l) "Platform" means the services provided through any URL or mobile application belonging to, or licensed to, BamBets, and branded as part of the BamBets games, including the website located at BamBets.us, and all subdomains, subpages, and successor sites thereof, as well as all Games, features, tools, and services available thereon.
(m) "Prizes" means valuable prizes that can be redeemed using BamCash won through Promotional Play in accordance with these Terms.
(n) "Promotional Play" or "Sweepstakes" means Participation in our sweepstakes promotions by playing the Platform's games with BamCash.
(o) "Registered Customer" means a Customer who has successfully registered a Customer Account, whether that account is considered active or not.
(p) "Standard Play" means Participating in any game played with Gold Coins.
(q) "Customer" or "you" means any person who Participates, whether or not a Registered Customer.
3. REGISTRATION AND CUSTOMER WARRANTIES
3.1 Registration
When you try to register a Customer Account you will be requested to provide the following information:
(a) Full legal name;
(b) Date of birth;
(c) Permanent address;
(d) Email address.
BamBets uses Veriff, a third-party identity verification provider, to conduct KYC Verification on all Customers. As part of this process, you will be required to submit a government-issued photo identification document (such as a driver's license, state ID, or passport) and, where required, proof of address. BamBets may also request additional documentation at any time to satisfy its compliance and regulatory obligations. All verification is subject to Veriff's terms of service, available at veriff.com. By creating a Customer Account, you consent to BamBets sharing your personal information with Veriff for the purposes of identity verification.
Please note that how we collect, use, maintain, and disclose your personal information is governed by our Privacy Policy, accessible at
3.2 Customer Warranties
You declare and warrant that:
(a) You are over 18 years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Platform;
(b) When Participating in Standard or Promotional Play, you do not reside in, or access the Platform from, the Excluded Territories;
(c) You use our Platform strictly in your personal capacity for recreational and entertainment purposes only;
(d) You participate in the Games on your own behalf and not on behalf of any other person;
(e) All information that you provide to us during the term of validity of these Terms is true, complete, and correct, and you will immediately notify us of any change to such information;
(f) Funds that you use to purchase Gold Coins are not tainted with any illegality and, in particular, do not originate from any illegal activity or source, or from ill-gotten means;
(g) You will not purchase Gold Coins from a business or corporate account, but only a bank account held in your name;
(h) You will not be involved in any fraudulent, collusive, fixing, or other unlawful activity in relation to your or third parties' Participation in any of the Games, and you will not use any software-assisted methods or techniques (including but not limited to bots designed to play automatically) or hardware devices for your Participation in any of the Games. We reserve the right to invalidate any Participation in the event of such behavior;
(i) When purchasing Gold Coins, you must only use a valid Payment Medium which lawfully belongs to you.
3.3 Customer Responsibility
It is a Customer's sole responsibility to ensure that their Participation is lawful in their jurisdiction. Any person who is knowingly in breach of Sections 1, 3, and 23, including any attempt to circumvent any restrictions regarding Excluded Territories and jurisdictions. For example, by using a service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by Participating from an Excluded Territory through a third party or on behalf of a third party located in an Excluded Territory is in breach of these Terms. You may be committing fraud and may be subject to criminal prosecution.
3.4 Conduct Obligations
In addition to Section 3.2 and 3.3 above, you agree that you shall not:
(a) Act in a manner that is defamatory, trade libelous, threatening, or harassing;
(b) Engage in potentially fraudulent or suspicious activity and/or transactions;
(c) Provide false, inaccurate, or misleading information in connection with your use of the Platform, in communications with BamBets, or otherwise connected with these Terms;
(d) Violate, or attempt to violate, (i) any law, statute, or ordinance; or (ii) BamBets' or any third-party's copyright, patent, trademark, trade secret, or other intellectual property rights, or rights of publicity or privacy;
(e) Fail to cooperate in any investigation or fail to provide confirmation of your identity or the accuracy of any information you provide to us.
3.5 Eligible Customers
Employees and contractors of BamBets, any of its respective affiliates, subsidiaries, holding companies, advertising agencies, or any other company or individual involved with the design, production, execution, or distribution of the Games, and their immediate family (spouse, parents, siblings, and children, whether the relationship is by birth, marriage, or adoption) and household members (people who share the same residence at least three months of the year) are not eligible to Participate.
3.6 Acceptance
By accepting these Terms you agree that your Participation is at your sole option, discretion, and risk. You will have no claims whatsoever against us or any of our partners, or respective directors, officers, employees, or contractors in relation to your use of the Platform or the Games.
4. LICENSE
4.1 Subject to your agreement and continuing compliance with these Terms, BamBets grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Platform, including Gold Coins and BamCash, through a supported web browser or mobile device, solely for your personal, private entertainment and no other reason.
4.2 These Terms do not grant you any right, title, or interest in the Platform or Content.
4.3 You acknowledge and agree that your license to use the Platform is limited by these Terms and if you do not agree to, or act in contravention of, these Terms, your license to use the Platform (including the Games and Content) shall be immediately and automatically terminated by BamBets without any liability to you whatsoever.
4.4 In the event that the Platform or any Game is deemed to be illegal under the laws of the jurisdiction in which you reside or are situated, you are not granted any license to, and must refrain from accessing, the Platform or relevant Game.
5. YOUR CUSTOMER ACCOUNT
5.1 Single Account
(a) You are allowed to have only one Customer Account, including any inactive Account, on the Platform. If you attempt to open more than one Customer Account, all accounts you have opened or try to open may be cancelled or suspended and the consequences described in Section 23 may be enforced.
(b) You must notify us immediately if you notice that you have more than one registered Customer Account, whether active or not, on the Platform.
(c) Do not create a new Customer Account if you wish to change your email, address, or other personal information. Contact Customer Support instead.
5.2 Accuracy
(a) You are required to keep your registration details up to date at all times.
(b) All personal information provided by you when creating your Customer Account or any further subsequent updates to your Customer Account must be identical to that listed on your government-issued identification.
5.3 Security and Responsibility
(a) As part of the registration process, you will choose a password to log in to the Platform.
(b) It is your sole and exclusive responsibility to ensure that your Customer Account login details and any Payment Methods are kept secure and are only accessible by you. You accept full responsibility for any unauthorized use of your Customer Account and any activity linked to your Customer Account, including by a minor (which is prohibited in all events).
(c) We strongly recommend that you enable multi-factor authentication for your Customer Account.
(d) You must not share your Customer Account or password with another person, let anyone else access or use your Customer Account, or do any other thing that may jeopardize the security of your Customer Account.
(e) If you become aware of, or reasonably suspect, that security in your Customer Account has been compromised, including loss, theft, or unauthorized disclosure of your password and Customer Account details, you must notify us immediately.
(f) You are solely responsible for maintaining the confidentiality of your password and will be held responsible for all uses of your Customer Account, including any purchases made under the Customer Account, whether those purchases were authorized by you or not.
(g) You are solely responsible for anything that happens through your Customer Account, whether or not you undertook those actions.
(h) You acknowledge that your Customer Account may be terminated if someone else uses it and/or engages in any activity that breaches these Terms or is otherwise illegal.
(i) BamBets is not responsible for any abuse or misuse of your Customer Account by third parties due to your disclosure of your login details to any third party, whether such disclosure is intentional or accidental, active or passive.
5.4 Transfer Prohibitions
(a) You are not allowed to transfer Gold Coins or BamCash between Customer Accounts, or from your Customer Account to other Customers, or to receive Gold Coins or BamCash from other Customer Accounts into your Customer Account, or to transfer, sell, and/or acquire Customer Accounts. You may not attempt to sell, trade, or transfer Gold Coins or BamCash, whether on or off the Platform.
(b) You are not allowed to convert Gold Coins to BamCash or vice versa.
(c) You are prohibited from selling, transferring, or acquiring Customer Accounts to or from other Customers. If you attempt to do so, all accounts involved may be cancelled at our absolute discretion and without any liability to you whatsoever, and the consequences described in Section 23 may be enforced.
5.5 Closing Your Customer Account
(a) If you wish to close your Customer Account you may do so at any time by sending an email to support@bambets.us. Closing your Customer Account will forfeit all continued access to, and right to use, enjoy, or benefit from any Gold Coins, BamCash, and unredeemed Prizes associated with your Customer Account.
(b) If you have concerns about possible responsible social gameplay issues, please consult our Responsible Social Gameplay Policy, accessible on the Platform.
(c) You may request to reopen your Customer Account (unless you have implemented a self-exclusion) by emailing support@bambets.us. All requests will be evaluated by our Customer Support and Compliance teams.
5.6 Discretion to Refuse or Close Accounts
BamBets reserves the right to place limits on, suspend, close, or refuse to open a Customer Account in its sole discretion and without any liability to you whatsoever.
6. GOLD COINS
6.1 Gold Coin Overview
(a) Gold Coins have no monetary value and can only be used to play Standard Games for entertainment only. Gold Coins cannot be redeemed for any value whatsoever.
(b) BamBets will give Gold Coins free of charge through the following means:
(i) Daily Bonus: you may claim Gold Coins once per day by logging into your Customer Account and claiming your daily bonus.
(ii) Promotional Giveaways: promotional giveaways organized by BamBets on its social media accounts (for example, Facebook, TikTok, Instagram).
(c) You may also win more Gold Coins when you play in Standard Play, and you may purchase more Gold Coins on the Platform.
(d) You cannot win Prizes when you Participate in Standard Play.
6.2 Gold Coin Purchases
(a) The purchase of Gold Coins is the purchase of a license that allows you to Participate in Standard Play Games. It is not a deposit of funds which can be withdrawn. Funds used to purchase Gold Coins will not, and cannot, be refunded to you. Gold Coins have no real money value.
(b) You may purchase Gold Coins on the Platform through one of the Payment Methods available on the website. Our Payment Administration Agent is currently Midsource.io or such successor payment processor as BamBets may designate from time to time.
(c) The Payment Methods you use to purchase Gold Coins must be legally and beneficially owned by you and in your name. If it comes to our attention that the name registered on your Customer Account and the name linked to your Payment Method differs, your Customer Account will be immediately suspended. Should your Customer Account be suspended, contact Customer Support at support@bambets.us.
(d) BamBets reserves the right to request documents and information to verify the legal and beneficial ownership of the Payment Methods you use to make Gold Coin purchases.
(e) You agree that we and/or our Payment Administration Agents may store your payment information to process your future purchases. By accepting these Terms, you authorize BamBets and/or our Payment Administration Agents to store your payment credentials in compliance with applicable payment processing regulations.
(f) Once a Gold Coin purchase has been made, the funds will be withdrawn from your Payment Method as soon as practicable.
(g) The maximum Gold Coin purchase that can be made is USD $9,000 (nine thousand US dollars) per day.
(h) If you are found to have one or more purchases returned and/or reversed or charged back, your account will be suspended. The amount of such purchases will constitute a debt owed by you to us and you must immediately remit payment through an alternative payment method. Until payment is received, your account will remain suspended and any purchases will be deemed void.
6.3 Currency and Transaction Fees
Any exchange or transaction fees, charges, or related costs that may be incurred as a result of, or in relation to, your purchase of Gold Coins are to be borne solely by you, including but not limited to any losses or additional costs arising from foreign exchange fluctuations.
7. BAMCASH
7.1 BamCash Overview
(a) Customers who receive promotional BamCash can use that BamCash to play Promotional Play Games within BamBets. BamCash can only be used to play Promotional Play Games.
(b) YOU CANNOT PURCHASE BAMCASH. BamCash can be obtained only through free, promotional offers as described in this Section 7.
7.2 How to Receive BamCash
You can obtain free BamCash through the following means:
(a) Daily Login Bonus - you may claim BamCash once per day by logging into your Customer Account and claiming your daily bonus.
(b) Promotional Giveaways - promotional giveaways organized by BamBets on its social media accounts (for example, Facebook, TikTok, Instagram). The amount of BamCash given away will be stated in the applicable promotional giveaway.
(c) Post Card - Customers can receive 5 free BamCash by sending a standard postcard in accordance with Section 7.3.
(d) Gold Coin Purchase Bonus - from time to time, you may also be offered promotional BamCash as a bonus when purchasing specifically marked packs of Gold Coins. The number of BamCash offered will be stated on the website at the time of purchase.
The use of any automated or other system(s) to Participate, acquire BamCash, or play the Games is strictly prohibited and will result in disqualification and loss of eligibility to Participate.
7.3 BamCash Through Post Card
(a) Customers can receive 5 free BamCash by sending a standard postcard or piece of white paper ("Request Card") which must be at least 4" x 6", unfolded, and placed inside a stamped envelope addressed to: BamBets Sweepstakes, [REGISTERED MAILING ADDRESS - PO BOX].
(b) The Request Card shall comply with the following criteria and must include, handwritten on one side only, in the exact same order:
(i) Full name as shown on government-issued identification;
(ii) The Customer's BamBets.us username;
(iii) The return/residential address registered to the Customer's BamBets.us account;
(iv) The email address registered to the Customer's BamBets.us account;
(v) The clearly placed word "CODE:" followed by the unique postcard code generated via the Platform (this code is unique to each customer and must not be shared); and
(vi) The following statement: "I wish to receive BamCash to participate in the sweepstakes promotions offered by BamBets. By submitting this request, I hereby declare that I have read, understood, and agree to be bound by BamBets' Terms of Use."
(c) There is a limit of one Request Card per outer envelope.
(d) A Customer must ensure that their handwriting is legible. If the Customer's handwriting is not legible, the entry will be void and the BamCash will not be credited. Legibility will be determined by BamBets in its sole discretion.
(e) The request must only be made by the Customer and must be posted from the same state as the Customer's verified residential address. Requests made by any other individual or entity (including commercial sweepstakes subscription services) or posted from a different state will be declared invalid.
(f) BamBets reserves the right to reject Request Cards from Excluded Territories.
(g) Tampering with the entry process, including but not limited to the use of any device to automate the BamCash request process, is prohibited. Entries deemed by BamBets, in its sole discretion, to have been submitted in such a manner will be void.
(h) All cards submitted without a valid unique postcard code using the code generator will be rejected.
7.4 BamCash Balance
(a) The amount of BamCash a Customer has will be displayed in their Customer Account on the website.
(b) The amount of BamCash to be allocated to Customers can be changed at any time by BamBets in its sole discretion and without any liability to you whatsoever.
(c) BamBets is not responsible for lost, late, incomplete, invalid, unintelligible, or misdirected BamCash requests or allocations.
8. GAMES
8.1 Rules
(a) To participate in any Standard or Promotional Play, you must have an active Customer Account and agree to be bound by these Terms.
(b) You may participate in any Game only if you have sufficient Gold Coins or BamCash (as applicable) in your Customer Account for such Participation.
(c) Games offered on the Platform may have their own rules, which are available on the Platform. It is your responsibility to read the rules of a Game before playing; they are binding upon you as if they form part of these Terms.
(d) Gold Coins or BamCash that have been submitted for play and accepted cannot be changed or cancelled, and will be drawn from your balance instantly.
8.2 Void Games
BamBets reserves the right to declare Participation in a Game void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint, or technical error on the pay-table, win-table, minimum or maximum stakes, odds, or software.
8.3 Final Decision
In the event of a discrepancy between the result showing on a user's device and BamBets' server software, the result showing on the BamBets server software will be the official and governing result.
9. STANDARD PLAY
9.1 Standard Play can only be played with Gold Coins.
9.2 In Standard Play you can only win Gold Coins.
9.3 You cannot win money or Prizes of any kind when playing in Standard Play.
10. PROMOTIONAL PLAY / SWEEPSTAKES / BAMCASH MODE
10.1 Promotional Play / Sweepstakes can only be played with BamCash.
10.2 It is the sole responsibility of a Customer to determine whether the Sweepstakes is legal and compliant with all regulations in the jurisdiction in which the Customer resides.
10.3 The amount of BamCash required to play each Game, and the applicable rules, will be detailed in the informational pages associated with a particular Game.
10.4 Only Games played with BamCash provide the opportunity to redeem for Prizes. The Prize that can be won while playing a Game will be shown in the Platform by clicking the "Redeem" button.
10.5 BamBets' decisions as to the administration and operation of the Sweepstakes, the Game, and the amount and nature of any Prizes are final and binding.
11. PROMOTIONS
11.1 All promotions, including Games played in Promotional Play, contests, and promotions are subject to these Terms and to additional terms that may be published at the time of the promotion.
11.2 In the event of any conflict between these Terms and any promotion-specific terms and conditions, the promotion-specific terms and conditions will prevail to the extent of the inconsistency.
11.3 BamBets reserves the right to withdraw or modify any promotions on the Platform without prior notice to you and without any liability to you whatsoever.
11.4 If, in the reasonable opinion of BamBets, a Registered Customer is abusing any promotion to derive any advantage or gain for themselves or other Registered Customers, including by way of Fraudulent Conduct, we may, at our sole and absolute discretion, withhold, deny, or cancel any advantage, bonus, or Prize as we see fit.
11.5 You confirm that you grant BamBets an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, and without further acknowledgement of you as the author, any Content you post or publish as part of a promotion, contest, or competition.
12. REDEMPTION OF PRIZES
12.1 Prizes General
(a) Only Promotional Play / Sweepstakes gives access to Prizes. No Prizes can be won through Standard Play.
(b) Only BamCash can be redeemed for Prizes.
(c) With the exception of BamCash won directly through Promotional Play, all Customers are required to play their BamCash three (3) times before it is eligible to be redeemed for Prizes.
(d) BamBets reserves the right to change the Prize, win rates, and odds of any Sweepstakes at any time at our absolute discretion. It is a Customer's responsibility to check the Prize win rate on each occasion before they participate.
(e) No Prize can be redeemed without completing the identity verification process as required by BamBets and conducted by Veriff, at our absolute discretion.
12.2 Prize Redemption Methods
(a) The Prizes for which you can redeem your BamCash will be identified on the Platform and can change from time to time at BamBets' absolute discretion.
(b) Prizes may include, but are not necessarily limited to, bank transfer (subject to conditions being met as outlined in these Terms).
12.3 Limits and Fees
(a) BamBets reserves the right to charge fees for processing the redemption of Prizes and to set a minimum redemption threshold.
(b) In Florida, the maximum redemption value of BamCash won on any Game via a Customer's Participation in the Sweepstakes is USD $5,000 (five thousand US dollars) per day. Any redemption of a Prize valued in excess of USD $5,000 per day will not be allocated or paid.
12.4 Redeeming for Bank Transfer
(a) When you elect to redeem BamCash for a Prize by bank transfer, you must select your "Wallet" account, press "Redeem," and choose bank transfer as your redemption method.
(b) When you choose to redeem BamCash by bank transfer, it is your sole responsibility to ensure that the bank account to which you are transferring the funds can receive those funds. BamBets has no obligation to check or verify whether your bank will accept the transfer.
(c) BamCash will be redeemable at an implied rate of 1 BamCash per 1 USD.
(d) You can only redeem your BamCash to a bank account held in your name and which satisfies the conditions in Section 6.2(c).
12.5 Timing and Frequency for Prize Redemptions
(a) We process requests to redeem Prizes in the order in which they are received. Our goal is to process your request as soon as practicable.
(b) We will only process one Prize redemption request per Customer Account in any 24-hour period.
(c) There may be delays in payments due to our identity verification process. Certain Payment Mediums will require additional verification at the time of redemption and we do not accept any liability in respect of any delays arising from these verification processes.
(d) We reserve the right to allocate or pay Prizes in smaller increments over a number of days until all of the Prize has been allocated or paid.
12.6 Refused Prizes and Mistaken Credits
If we mistakenly credit your Customer Account with Prizes that do not belong to you, whether due to a technical error, human error, or otherwise, the amount credited will remain BamBets' property and will be deducted from your Customer Account. If funds have been transferred to you by bank transfer that do not belong to you, the mistakenly paid amount will constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify Customer Support at support@bambets.us.
13. VERIFICATION AND KYC
13.1 Verification Checks
(a) You agree that we are entitled to conduct any identification, credit, and other verification checks that we may reasonably require and/or that are required of us under applicable laws and regulations or by relevant regulatory authorities, or to otherwise prevent financial crime. BamBets uses Veriff as its third-party KYC verification provider for these purposes.
(b) Until all required verification checks are completed to our satisfaction: (i) any request you have made for redemption of Prizes will remain pending; and (ii) we are entitled to restrict your Customer Account in any manner that we may reasonably deem appropriate, including by suspending or deactivating your Customer Account.
(c) Where any identification, credit, or other verification check we require cannot be completed to our satisfaction because you have not provided any document we request within 30 days of the date the document was first requested, we may, in our sole discretion, deactivate or otherwise restrict your Customer Account.
(d) Customers who request the redemption of Prizes held in a deactivated or suspended account should contact support@bambets.us.
13.2 Third-Party Verification
You agree that BamBets may use Veriff and/or other third-party service providers to run external identification and other verification checks on all Customers on the basis of the information provided by you from time to time. By creating a Customer Account and accepting these Terms, you consent to BamBets sharing your personal information with such third-party providers for identity verification purposes, and you acknowledge that such processing is subject to the privacy policies of those third-party providers.
14. RESPONSIBLE SOCIAL GAMEPLAY
14.1 Policy
(a) BamBets actively supports responsible social gameplay and encourages its Customers to make use of a variety of responsible social gameplay features to better manage their Customer Account.
(b) BamBets is committed to providing excellent customer service. Although BamBets will use all reasonable endeavors to enforce its responsible social gameplay measures, BamBets does not accept any responsibility or liability if you nevertheless continue gameplay and/or seek to use the Platform with the intention of deliberately avoiding the relevant measures in place.
14.2 Self-Exclusion
You may, at any time, request a time-out or self-exclusion from our Games. Please review our Self-Exclusion Policy available on the Platform or contact support@bambets.us for assistance.
15. FRAUDULENT CONDUCT
As a condition to access the Games or Platform, you may not, directly or indirectly:
15.1 Hack into any part of the Games or Platform through password mining, phishing, or any other means;
15.2 Attempt to modify, reverse engineer, or reverse-assemble any part of the Games or Platform;
15.3 Knowingly introduce viruses, Trojans, worms, logic bombs, spyware, malware, or other similar material;
15.4 Circumvent the structure, presentation, or navigational function of any Game so as to obtain information that BamBets has chosen not to make publicly available;
15.5 Engage in any form of cheating or collusion;
15.6 Use the Platform and the systems of BamBets to facilitate any type of illegal money transfer (including money laundering proceeds of crime); or
15.7 Participate in or take advantage of, or encourage others to participate in or take advantage of, schemes, organizations, agreements, or groups designed to share: (a) special offers or packages emailed to a specific set of Customers and redeemable by URL; or (b) identification documents for the purpose of misleading BamBets as to a Customer's identity.
You must not use the Platform for any unlawful or fraudulent activity or prohibited transaction (including Fraudulent Conduct) under the laws of any jurisdiction that applies to you. We monitor all transactions in order to prevent money laundering.
If BamBets suspects that you may be engaging in, or have engaged in, fraudulent, unlawful, or improper activity, including money laundering activities or any conduct which violates these Terms, your access to the Platform will be suspended immediately and your Customer Account may be deactivated or suspended at BamBets' absolute discretion. If your Customer Account is deactivated or suspended under such circumstances, BamBets is under no obligation to reverse any Gold Coin purchases you have made or to redeem any BamCash that may be in your Customer Account.
16. INTELLECTUAL PROPERTY
16.1 The computer software, the computer graphics, the Platform, and the user interface that we make available to you is owned by, or licensed to, BamBets or its associates and protected by copyright laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms, and conditions we have established and in accordance with all applicable laws, rules, and regulations.
16.2 You acknowledge that BamBets is the proprietor or authorized licensee of all intellectual property in relation to any Content.
16.3 Your use of the Games and Platform does not provide you with any intellectual property rights in the Content, Games, or Platform.
16.4 You grant us, and represent and warrant that you have the right to grant us, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit any information, images, videos, comments, messages, music, or profiles you publish or upload to any website or social media page controlled and operated by BamBets.
16.5 You must not reproduce or modify the Content in any way, including by removing any copyright or trademark notice.
16.6 All trademarks and logos displayed in the Games and Platform are the property of their respective owners and are protected by applicable trademark and copyright laws.
17. THIRD-PARTY WEBSITES AND LINKS
17.1 Third-Party Websites
(a) You acknowledge and agree that BamBets is not responsible for any third-party websites and makes no guarantee as to the content, functionality, security, or accuracy of any third-party website.
(b) Any third-party websites purporting to offer Gold Coins or BamCash are not authorized to do so and may be an effort to induce you to reveal personal information. You agree that BamBets is not responsible for any actions you take at the request or direction of these or any other third-party websites.
17.2 Links
(a) Any links to third-party websites do not: (i) indicate a relationship between BamBets and the third party; or (ii) indicate any endorsement or sponsorship by BamBets of the third-party website, or the goods or services it provides, unless specifically indicated by BamBets.
(b) Where a website controlled and operated by BamBets contains links to social networking sites, you acknowledge that: (i) any comments or content you post on such social networking sites are subject to the terms and conditions of that particular social networking site; and (ii) we are not responsible or liable for any comments or content that you or others post on social networking sites.
18. DISRUPTIONS, MALFUNCTIONS, AND CHANGES
18.1 No Warranties
The Platform is provided on an "as is" basis and, to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness, or accuracy of the Platform (including the Games and Content).
18.2 Malfunctions
(a) We do not make any representations or warranties that access to the Platform, any of your Account(s), or the Games will be continuous, uninterrupted, timely, or error-free.
(b) BamBets is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to Game play.
(c) In the event of a Platform system malfunction, all Game play on that Platform is void.
(d) In the event a Game is started but fails to conclude because of a failure of the system, BamBets will use commercially reasonable efforts to reinstate the amount of Gold Coins or BamCash played in the Game to you by crediting it to your Customer Account.
(e) BamBets reserves the right to alter Customer balances and account details to correct mistakes.
18.3 Changes
BamBets reserves the right to suspend, modify, remove, or add Content to the Platform at its sole discretion with immediate effect and without any notice to you. We will not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Platform (including any Game).
18.4 Service Suspension
We may temporarily suspend the whole or any part of the Platform for any reason at our sole discretion. We will restore the Platform as soon as is reasonably practicable after such temporary suspension.
19. PRIVACY POLICY
19.1 BamBets is committed to protecting and respecting your privacy and complying with all applicable data protection and privacy laws.
19.2 Our Privacy Policy is incorporated into these Terms and its acceptance is a prerequisite to creating a Customer Account.
19.3 You consent to receive marketing communications from BamBets in respect of its offerings by way of email and notifications, any of which you may unsubscribe from at any time by contacting Customer Support at support@bambets.us.
20. LIVE CHAT SERVICES
20.1 We may provide you with a Live Chat service to talk to our Customer Support representatives or to talk to other Customers. You are not permitted to use our Live Chat services for illegal purposes.
20.2 We review and moderate chats and keep a log and record of statements. Your use of the Live Chat service should be for recreational and social purposes only.
20.3 Spamming on Live Chat is prohibited. You are prohibited from intimidating, harassing, or abusing other Customers or BamBets employees and representatives.
20.4 You will not use any Live Chat service to engage in any form of harassment or offensive behavior, including threatening, derogatory, abusive, or defamatory statements, or racist, sexually explicit, pornographic, obscene, or offensive language.
20.5 You will not use any Live Chat service to infringe the privacy rights, property rights, or any other rights of any person.
20.6 We reserve the right to ban you from using our Live Chat service and/or suspend or deactivate your Customer Account if you breach any of the provisions in this Section 20.
21. COMPLAINTS AND CUSTOMER SUPPORT
21.1 You may send correspondence, including inquiries or complaints, to our support team at support@bambets.us.
21.2 To protect your privacy and so that our support team can verify your account, all email communications between you and BamBets should be carried out using the email address that you have registered on your Customer Account.
21.3 All written communications with BamBets, including complaints, must include: (a) your username; (b) your first and last name as registered on your Customer Account; (c) a detailed explanation of the complaint or claim; and (d) any specific dates and times associated with the complaint or claim (if applicable).
21.4 BamBets will endeavor to respond to correspondence as soon as possible from receipt of the email.
21.5 You are prohibited from spamming or using threatening, abusive, offensive, or harassing language in any communication with BamBets support employees. Breach of this provision may result in suspension or deactivation of your Customer Account.
22. DEACTIVATION AND SUSPENSION OF ACCOUNT
22.1 Grounds for Deactivation or Suspension
Without limiting Section 3, we reserve the right, at our sole discretion, to deactivate or suspend your Customer Account where we have reason to believe that you have engaged or are likely to engage in any of the following activities:
(a) You breached, or assisted another party to breach, any provision of these Terms, or we have reasonable grounds to suspect such breach;
(b) You have more than one Customer Account on the Platform;
(c) The name registered on your Customer Account does not match the name on your Payment Medium used to make purchases or the account into which you elect to redeem Prizes;
(d) Your communication with us or other Customers consists of harassment or offensive behavior;
(e) Your Customer Account is deemed to be inactive (at BamBets' absolute discretion);
(f) You become bankrupt;
(g) You provide incorrect or misleading information;
(h) Your identity, source of wealth, or source of funds cannot be verified;
(i) You attempt to use your Customer Account through a VPN, proxy, or similar service that masks or manipulates the identification of your real location;
(j) You are under 18 years of age or such higher minimum legal age of majority as stipulated in your jurisdiction;
(k) You are located in a jurisdiction where Participation is illegal;
(l) You have allowed someone else to Participate using your Customer Account;
(m) You have played in tandem with other Customers as part of a coordinated group or club;
(n) BamBets has received a chargeback, claim, dispute, or return notification via your Payment Medium;
(o) You have failed our due diligence procedures or are found to be colluding, cheating, money laundering, or undertaking any kind of fraudulent activity; or
(p) It is determined by BamBets that you have employed or made use of a system (including machines, computers, software, or other automated systems such as bots) which gives you an unfair advantage.
22.2 General Rights
BamBets reserves the right to suspend your Customer Account at its absolute discretion whenever such suspension is necessary in order to protect the Platform, the public in general, or other Customers. If BamBets deactivates or suspends your Customer Account for any of the reasons referred to in Section 22.1, you will be liable for any and all claims, losses, liabilities, damages, costs, and expenses incurred or suffered by BamBets arising therefrom.
23. INDEMNITY AND LIMITATION OF LIABILITY
23.1 Indemnity
YOU AGREE TO INDEMNIFY AND HOLD HARMLESS BAMBETS AND ITS AFFILIATES, SUBSIDIARIES, ULTIMATE PARENT AND PARENT COMPANIES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, AND SUPPLIERS FROM AND AGAINST ANY CLAIMS, SUITS, ACTIONS, DEMANDS, DISPUTES, ALLEGATIONS, OR INVESTIGATIONS BROUGHT BY ANY THIRD-PARTY, GOVERNMENTAL AUTHORITY, OR INDUSTRY BODY, AND ALL LIABILITIES, DAMAGES (ACTUAL AND CONSEQUENTIAL), LOSSES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH: (A) YOUR ACCESS TO OR USE OF THE PLATFORM AND/OR YOUR INABILITY TO ACCESS OR USE THE PLATFORM; (B) YOUR BREACH OR ALLEGED BREACH OF THESE TERMS; (C) YOUR VIOLATION OF ANY LAW, RULE, OR REGULATION; (D) YOUR VIOLATION OF THE RIGHTS OF ANY THIRD-PARTY; (E) FACILITATING OR MAKING A PAYMENT INTO YOUR CUSTOMER ACCOUNT; (F) PLAYING THE GAMES THROUGH ANY DELIVERY MECHANISM OFFERED; AND (G) ACCEPTANCE AND USE OF ANY PRIZE OR THE INABILITY TO ACCEPT OR USE ANY PRIZE.
23.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WHATSOEVER WILL WE OR OUR AFFILIATES, SUBSIDIARIES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, AND SUPPLIERS BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY OTHER ENTITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACT, TORT, OR OTHERWISE: (A) FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS AND LOST BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA, OR OTHER INTANGIBLE LOSSES; OR (B) FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM. IF YOU HAVE NOT PAID US ANY AMOUNTS IN THE PRECEDING THIRTY (30) DAYS, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO STOP USING THE PLATFORM AND TO CLOSE YOUR CUSTOMER ACCOUNT.
23.3 Force Majeure
We are not liable for any breach of these Terms where the breach is due to abnormal and unforeseeable circumstances beyond our control, the consequences of which would have been unavoidable despite all efforts to the contrary, nor are we liable where the breach is due to any action or inaction necessary to comply with any laws, rules, or regulations.
23.4 Survival
This Section 23 (Indemnity and Limitation of Liability) survives the termination of these Terms for any reason.
24. BAMBETS IS NOT A FINANCIAL INSTITUTION
24.1 You will not receive any interest on outstanding Prizes and you will not treat BamBets as a financial institution.
24.2 BamBets does not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors. You are solely responsible for any taxes which apply to any Prizes that you collect or redeem from your Participation.
25. DEATH OF A CUSTOMER
25.1 Notification Requirement
In the event of the death of a Customer, the Customer's successor, executor, administrator, or legal representative ("Successor") must notify BamBets in writing within sixty (60) days of the date of death. The notice must include: (a) a certified copy of the death certificate; (b) legal documentation evidencing the authority of the Successor; and (c) valid government-issued identification of the Successor.
25.2 Account Status and Transfer
Upon receipt of written notice and a certified death certificate, BamBets will restrict access to the relevant Customer Account. Any BamCash in the wallet of the Customer Account will be redeemed by BamBets on behalf of the Customer and any Prizes transferred into the estate of the deceased Customer, subject to BamBets receiving legally sufficient documentation. BamBets may require the Successor to provide a written indemnity agreement.
25.3 Disputes
In the event of any dispute among potential heirs, beneficiaries, or other claimants to the Customer Account, BamBets shall not be required to take any action until it receives either: (a) a valid court order directing the transfer to occur; or (b) a written agreement executed by all disputing parties resolving the matter.
26. DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE
PLEASE READ THIS SECTION 26 CAREFULLY AS IT REQUIRES YOU TO ARBITRATE DISPUTES AGAINST BAMBETS ON AN INDIVIDUAL BASIS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM BAMBETS.
26.1 This Section 26 shall be construed under and be subject to the Federal Arbitration Act.
26.2 By agreeing to these Terms, you agree that any and all past, present, and future disputes, claims, or causes of action between you and BamBets or any of its affiliates, subsidiaries, officers, directors, employees, contractors, shareholders, agents, licensors, subcontractors, or suppliers, which arise out of or are related in any way to these Terms, your Participation, or any other dispute between you and BamBets (all of the foregoing, collectively "Disputes"), will be governed by the procedure set out in this Section 26.
26.3 Informal Complaint Resolution
Before filing any arbitration demand or other claim against BamBets, you agree to notify us in writing of the nature of your concern and/or Dispute and to try in good faith to resolve it in accordance with Section 21. If your concern or Dispute is not resolved after exhausting the internal complaints process outlined in Section 21, only then may you initiate an arbitration as set out in this Section 26.
26.4 Agreement to Arbitrate
Both you and BamBets agree that any and all Disputes shall be referred to and finally resolved by arbitration administered by the American Arbitration Association (AAA), the rules of which are incorporated by reference. In agreeing to this binding commitment to arbitrate, you waive any right to proceed in a court of law or to have your claims heard by a jury. The arbitration shall: (1) be conducted by a single, neutral arbitrator in the English language; (2) be held virtually for all proceedings related to the arbitration, except by mutual agreement; and (3) be limited to one deposition per party, except by mutual agreement. In cases where neither party's claims exceed $25,000, both parties agree to waive an arbitration hearing and resolve the dispute solely through submissions of documents. The AAA rules are available at adr.org or by calling 1-800-778-7879.
26.5 Individual Proceedings Only
YOU AND BAMBETS AGREE THAT AN ARBITRATION OR ANY OTHER PROCEEDING TO RESOLVE A DISPUTE SHALL PROCEED IN AN INDIVIDUAL CAPACITY ONLY. NEITHER YOU NOR BAMBETS MAY BRING A DISPUTE AS A COLLECTIVE ACTION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER YOU NOR BAMBETS WILL BE ENTITLED TO PARTICIPATE IN ANY COLLECTIVE ACTION OR OTHERWISE CONSOLIDATE, JOIN, PARTICIPATE, REPRESENT, OR COORDINATE DISPUTES WITH OR INVOLVING OTHER INDIVIDUALS OR ENTITIES. BY AGREEING TO THESE TERMS, YOU ACKNOWLEDGE THAT YOU AND BAMBETS EACH WAIVE THE RIGHT TO: (1) A JURY TRIAL; AND (2) PARTICIPATE IN A CLASS ACTION.
26.6 Opt-Out Right
You have the right to opt out of and not be bound by the arbitration and class action waiver provisions in this Section 26 by sending written notice, signed by you, of your decision to opt out to: BamBets Legal, [REGISTERED LEGAL ADDRESS]. The notice must be sent within 30 days of creation of your Customer Account, otherwise you shall be bound to arbitrate disputes in accordance with these Terms.
26.7 Survival
This Section 26 (Dispute Resolution and Agreement to Arbitrate) survives the termination of these Terms for any reason.
27. GENERAL PROVISIONS
27.1 Entire Agreement
These Terms constitute the entire agreement between you and us with respect to your Participation and supersede all prior or contemporaneous communications, representations, and proposals, whether electronic, oral, or written, between you and us with respect to your Participation.
27.2 Amendments
BamBets reserves the right to amend these Terms, or to implement or amend any procedures, at any time. Any amendments will be published on the Platform and such changes will be binding and effective immediately. If you do not agree to the amended Terms, you must stop using the Platform.
27.3 Tax
You are solely responsible for any taxes which apply to any Prizes that you collect or redeem from your Participation.
27.4 Force Majeure
BamBets will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control.
27.5 No Agency
Nothing in these Terms will be construed as creating any agency, partnership, trust arrangement, fiduciary relationship, or any other form of joint enterprise between you and us.
27.6 Severability
If any of the Terms are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will, to that extent, be severed from these Terms. All remaining terms, conditions, and provisions will continue to be valid to the fullest extent permitted by law.
27.7 Assignment
These Terms are personal to you and are not assignable, transferable, or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer, or delegate any of our rights and obligations hereunder to any third party without notice to you.
27.8 Business Transfers
In the event of a change of control, merger, acquisition, or sale of assets of BamBets, your Customer Account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via email or via our Platform explaining your options with regard to the transfer of your Customer Account.
27.9 Language
These Terms may be published in several languages for information purposes. However, it is only the English version that is the legal basis of the relationship between you and us. In case of any discrepancy between a non-English version and the English version, the English version will prevail.
27.10 Notices
[PO ADDRESS HERE] is the address for legal notices. The BamCash Post Card address set out in Section 7.3 is for Post Cards only. For any other purpose, including legal notices, you must address your correspondence to our registered office in addition to emailing support@bambets.us.
28. GOVERNING LAW
28.1 These Terms, your use of the Platform, and our entire relationship will be governed and interpreted in accordance with the laws of the State of Delaware in the United States, without regard for its choice of conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded.
28.2 Subject to Section 26, the parties agree that any dispute, controversy, or claim arising out of or in connection with these Terms will be submitted exclusively to the courts in the State of Delaware, and you and we consent to the venue and personal jurisdiction of those courts. BamBets' registered address for legal service is: [BAMBETS REGISTERED LEGAL ADDRESS FOR SERVICE confirm with your attorney].
Questions? Contact us at support@bambets.us